Ministry Systems

The Ministry provides an integrated system of electronic services that enables users to complete their transactions easily and transparently, such as submitting requests for electricity and water connections, tracking requests, and paying bills through digital channels. The platform also allows users to submit complaints and suggestions and communicate directly, which enhances response speed and service quality.

Geographic Information Systems (GIS)
Water Service Delivery
They are systems that create, manage, analyze, and map all types of data. GIS connects data to a map, integrating location data with all types of descriptive information. This provides a basis for mapping and analysis used in science and in almost every industry. GIS helps users understand patterns, relationships, and geographic context. Benefits also include improved communication and efficiency, as well as improved management and decision-making.
Outage Management System (OMS)
Water Service Delivery
This system pinpoints the location of an outage with great accuracy and identifies the feed location for the home, making it easier for emergency teams to resolve the problem as quickly as possible. It can also identify recurring faults and predict problems, enabling the ministry to resolve issues before they occur. 
Clearance Management System (CMS)
Water Service Delivery
This system specializes in a large number of electronic services provided to investors, citizens, companies, or state agencies and institutions. It shows construction services where it is possible to request reorganization and inquire about any data related to any piece of land, and it will be useful if there are any construction works under the piece of land.
Report Reception System (MEW 152)
Water Service Delivery
This system pinpoints the location of an outage with great accuracy and identifies the feed location for the home, making it easier for emergency teams to resolve the problem as quickly as possible. It can also identify recurring faults and predict problems, enabling the ministry to resolve issues before they occur. 
MEW-PAY
An application for paying bills and tracking electricity and water consumption for all customers, in addition to services for finding the nearest customer service office, tariff calculation, and many other benefits related to bill payment and customer services.